Made on
Tilda
Public Policy
Updated at 2024-05-22
At letterofInvitation.kz, we are committed to ensuring the highest standards of service and transparency for our valued customers. Our public policy outlines our principles and commitments to uphold the rights and interests of all stakeholders involved in our operations.
Customer Privacy and Data Protection:
We prioritize the protection of our customers' privacy and personal information. All data collected during the booking process or through any other means is treated with the utmost confidentiality and used solely for the purpose of facilitating travel arrangements.
We adhere to strict data protection laws and industry best practices to safeguard customer data against unauthorized access, disclosure, alteration, or destruction.
Fair Pricing and Transparent Billing:
We believe in transparent pricing practices, ensuring that our customers are fully informed about the costs associated with our services upfront. There are no hidden fees or unexpected charges in our billing process.
We strive to offer competitive prices without compromising on the quality of service, providing our customers with excellent value for their money.
Quality Assurance and Customer Satisfaction:
We are committed to delivering exceptional service that exceeds our customers' expectations. Our team of experienced professionals works tirelessly to ensure that every aspect of the travel experience is seamless and enjoyable.
In the event of any issues or concerns, we encourage open communication and feedback from our customers to address their needs promptly and effectively.
Ethical and Responsible Tourism:
We promote responsible travel practices that respect the local environment, culture, and communities of Kazakhstan. We encourage our customers to engage in sustainable tourism activities that minimize negative impacts and contribute to the preservation of natural and cultural heritage.
We collaborate with local partners and suppliers who share our commitment to ethical business practices and sustainable development.
Accessibility and Inclusivity:
We strive to make our services accessible to all individuals, regardless of their background, abilities, or preferences. We provide accommodations and support services to ensure that travelers with disabilities or special needs can enjoy a comfortable and fulfilling travel experience.
We embrace diversity and inclusion in all aspects of our operations, welcoming customers from all walks of life and backgrounds.
Compliance with Laws and Regulations:
We operate in full compliance with all applicable laws, regulations, and industry standards governing the travel and tourism sector in Kazakhstan. We are committed to upholding the highest ethical standards and integrity in our business practices.
This public policy reflects our dedication to maintaining integrity, transparency, and accountability in all aspects of our operations at letterofInvitation.kz. We continually review and update our policies to ensure that they align with our values and meet the evolving needs of our customers and stakeholders.
For more information about there rights,please contact us.
Sincerely,
letterofInvitation.kz